Prism Blog

Prism release 11th July 2018

We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.

This release includes:

  • ePayment service provider RealEx Payments
  • Auto-apply analysis codes to new joiners

Details are described in the release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact our support or sales admin teams directly.

Prism release preview 4th July 2018

We’re pleased to announce that the next release of Prism is now available for preview.

This release includes:

  • ePayment service provider RealEx Payments
  • Auto-apply analysis codes to new joiners

 

ePayment service provider RealEx Payments

Following the changes released in May to provide payment gateway support directly from within Prism, we have added RealEx Payments to the list of supported ePayment service providers.

 

Auto-apply analysis codes to new joiners

If you have the Prism Pro Join the Library feature you can now have one or more analysis codes automatically added to borrower records created for online joiners. For example: ‘Joined online’. This needs your required codes to be added by us to your Prism tenant configuration. To request this, please open a Support case.

 

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

 

Release to the live service

The release of Prism to the live service will be on Wednesday 11th July 2018.

 

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact our support or sales admin teams directly.

Prism Release 25th May 2018

We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.

This release includes:

  • Prism “Forgotten PIN?” Process

Details are described in the release notice.

Prism Release Preview 25th May 2018

We’re pleased to announce that the next release of Prism is now available for preview.

This release includes:

  • Prism "Forgotten PIN" process

 

Prism "Forgotten PIN" process

We identified a minor opportunity for error within the 30 minute timeout for the secure PIN reset process. This process is invoked by borrowers using the “Forgotten PIN?” process from the Prism My Account area.

The change ensures that if there are any issues with the validity of the secure token, the end user is prompted to restart the “Forgotten PIN?” process.

Prism release 8th May 2018

We’re pleased to announce that the version of Prism that has been in preview recently has now been released to the live service.

This release includes:

  • Payment gateway support directly from within Prism
  • Increased visibility in search engines

Details are described in the release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, in the Prism forum, or contact your Account Manager. To suggest and discuss additional features there is the Prism Ideas Forum.

 

Prism Release Preview 1st May 2018

We’re pleased to announce that the next release of Prism is now available for preview.

This release includes:

  • Payment gateway support directly from within Prism
  • Increased visibility in search engines

 

Payment gateway support directly from within Prism

We’ve reviewed how Keystone ePayment works for your end users and have implemented the Keystone connections for ePayment Service Providers directly in Prism. This release supports:

  • WorldPay
  • WPM
  • Capita Payments (SecPay and Pay360)
  • Civica ICON
  • SagePay.

Under Charges in the user’s account the button currently labelled as Pay Now will show the amount to pay. It takes the user directly to the payment provider’s payment page.

This development improves the end user experience by removing multiple clicks and confirmations which were duplicated. It also ensures that any theme changes are applied immediately, rather than incurring a delay while your Keystone ePayment solution is updated.

This applies if you have the Prism Pro ePayment feature. To implement this change we need to switch over your tenancy to the new feature. Please open a Support case to request your upgrade.

 

Increased visibility in search engines

Prism now provides richer information to search engines, which should increase the visibility of your library’s resources in the web. We’ve upgraded the schema.org data that is included in Prism pages, and provided a sitemap of recent additions to your tenancy.

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

 

Release to the live service

The release of Prism to the live service will be on Tuesday 8th May 2018.

 

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact our support or sales admin teams directly.

Prism Release 13th March 2018

We’re pleased to announce a new release of Prism.
This release includes:

  • Formats Hardback and Paperback
  • Time due in My Account Loans when loan is due soon
  • Join the Library form: Date of birth field

These features have been released to the live service along with some technical fixes.

 

Formats Hardback and Paperback

When a bibliographic record represents one of the formats Hardback or Paperback then the specific format will be displayed as the primary format. It will be the one format that displays in search results, and the first that displays in the Item Detail page.
These formats are identified in records where format Book is identified and when any MARC fields with tag 020 include some text indicating one of those formats and not the other. They are displaying on new and edited records.

 

Time due in My Account Loans when loan is due soon

In The Loans list in My Account when the due date is today or tomorrow then the due time is also displayed.  Examples: Due today at 11:59     Due tomorrow at 23:59
This is particularly useful for users to see when their short loans are due back.

 

Join the Library form: Date of birth field

In the Prism Pro Join the Library form the year menu is now sorted descending to make it easier to find the required date, and there is a ‘ – ‘ option at the top, allowing no date to be selected.

 

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, in the Prism forum, or contact your Account Manager. To suggest and discuss additional features there is the Prism Ideas Forum.

 

Prism Release 30th March 2017

We’re pleased to announce that the version of Prism that has been in preview recently has now been deployed to the live service.

Details are described in the preview release notice.

If you have any comments, questions or suggestions please get in touch. You can comment here on the blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

Prism release preview 17th March 2017

We’re pleased to announce that the next release of Prism is now available for preview.
This release includes:

  • ILL Request Form integration with EBSCO EDS API and with request quotas (Prism Pro)
  • ILL limits and usage counts in the borrower’s account ILL area
  • Postcode lookup in the Borrower Joining form (Prism Pro)
  • Reviews of BorrowBox items problem fixed

 

ILL Request Form integration with EBSCO EDS API and with request quotas (Prism Pro)

This set of features requires that your Prism tenancy integrates the EBSCO Discovery Service (EDS) and has Prism Pro ILL Request enabled and your Local Data Services version is LDS 2.7.

You can already opt to either display or suppress by default EDS results where only an abstract and not full text is available. When a user finds a result where full text is not available they now see a Request Item button that enables them to request the item by inter-library loan.

If the user is not already signed in they’re invited to do so. The ILL Request form displays with the full bibliographic data automatically provided, requiring the user only to check the details, the copyright declaration and confirm the request. This eliminates not only the need to fill in the bibliographic information but also the ensuing search to check whether the item is already available.

 

 

 

 

 

 

 

 

 

 

 

The user’s interloan limits (Active limit and Total limit, as defined in the LMS SetConfig) are now taken into account when they initiate a request. The library can choose whether or not to let the user submit a request when they have reached one of their limits. The default is to disallow the request and give a message in place of the normal request form.

Optionally, we can configure your tenancy to warn but allow requests when a limit has been reached.  This allows for your library having a policy of reviewing and in some cases allowing requests beyond the configured limit.

The texts of all labels and messages are, of course, customisable.

The auto-populating of the request form can be switched on or off per Prism tenancy. It is off by default. If you already have Prism Pro ILL and EDS integration and would like the auto-populate feature switched on, please request it by opening a Support case.

You’ll also need to request an upgrade to LDS 2.7 if you don’t already have it.

If you’d like to implement Prism Pro ILL please consult your Account Manager.

 

ILL limits and usage counts in the borrower’s account ILL area

In the My Account area under the Inter-Library Loans tab the user’s interloan limits (Active limit and Total limit, as defined in the LMS SetConfig) and their current usage against those limits are now displayed at the top of the list of current requests.

This requires Local Data Services version LDS 2.7. You can request an upgrade by opening a Support case.

 

Postcode lookup in the Borrower Joining form (Prism Pro)

With this release the Prism Pro Borrower Joining form can be configured to integrate with your postcode address lookup service (such as QAS or LLPG). This enables the user to enter only their postcode and to select their address from a drop-down menu. This saves the user time and effort and eliminates typing errors.

You can also specify a whitelist of allowed postcodes. If a postcode is entered that is not in the list, a message is displayed such as ‘Your post code is not eligible to join the library’, the postcode field is highlighted and the user cannot submit the form.

This feature is switched off by default. To request it, please open a Support case. Any licensing issues with your address lookup data will need to be considered.

 

Reviews of BorrowBox items problem fixed

This release fixes a problem where reviews pages for Bolinda BorrowBox  items did not display.

 

Making the most of your preview

Please check the preview version as early as possible to familiarise with the new functionality and to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead.

 

Release to the live service

The release of Prism to the live service will be on Wednesday 29th March 2017.

 

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas or contact your Account Manager or the Prism team directly.

Prism and mandatory HTTPS

Following the release of Prism on 21st November, we received customer feedback that there were issues with some components. We reverted the HTTPS only change on the evening of 22nd November.

The issues reported by our customers were:

  • Catalogue records not being pushed into Prism;
  • Talis Aspire integration no longer working in the browser;
  • Pages reporting mixed content (both HTTP and HTTPS resources).

Since then we have invesitagted each of these reported issues, with the following remedial action being required.

Catalogue records not being updated

We have amended our configuration such that the post of catalogue content functions correctly after we reapply the HTTPS changes.

There is no action required on customer systems.

Talis Aspire

We have spoken with Talis who confirmed that HTTPS is fully supported and available for all their customers when using the *.rl.talis.com URL to access their product. Talis confirmed that they do not support HTTPS where the customer has used their own hostname.

The action required by our customers is to amend the configuration of your Juice plugin to reference your Talis Aspire tenancy using the rl.talis.com domain. This change is made within your Juice plugin configuration within your Prism theme through the Admin Console. Once this is done, the Juice plugin will function correctly using HTTPS.

Mixed mode content

Mixed mode content warnings appear in your web browser when you are on an HTTPS web site which refers to HTTP resources. When this occurrs within JavaScript, such as a Juice plugin, the JavaScript will follow security best practice and may refuse to access the insecure resource.

The end user will see a warning that they are accessing a mixed mode site.

This occurrs when there are HTTP accessed resources within your Prism theme. All resources should be accessed with protocol independent URLS, by omitting the “http:” from the URL. Doing this will ensure that the web browser uses the protocol that is listed within the address bar, HTTPS.

For example:

<img src="//capitadiscovery.co.uk/birmingham/assets/-/image.jpg"/>

Note, the “http:” has been removed, but the double “/” remains.

The action required by our customers is to preview this release by preceding your tenancy URL with ‘demo.’, like this: demo.capitadiscovery.co.uk/{your tenancy name}. If you have your own host name, you’ll need to use demo.capitadiscovery.co.uk instead. You should check that you have been redirected to HTTPS, and your Prism content behaves correctly with no warnings. If there are warnings, these should be fixed in your theme through the Admin Console.

Next steps

Please be aware that Prism currently supports HTTPS for all live pages, and after a borrower has authenticated, they typically remain using HTTPS for the duration of their session. This means that if you have any of the above issues, they are currenly present in your LIVE Prism after a borrower has authenticated.

We will be disabling HTTP use for Prism from Monday 9th January. You should ensure that your Prism content works as expected using the ‘demo.’ URL for your tenancy, and make any required changes before this point.

Should you require any assistance, please raise a support case through the usual channels.