Prism Blog

Improvements to our SaaS SSL Stack

We’re pleased to announce that as part of our ongoing maintenance of our SaaS SSL stack, we have been reviewing the encryption protocols we currently support for our end-user facing web solutions which include Prism, Admin Console and Partner connections using HTTPS.

In order to comply with industry best practice and encryption standards, we are removing support of a protocol called TLS1.0 from our application stack.

For anyone using a relatively recent web browser, such as Internet Explorer 11, Firefox, Chrome or Safari, you will already be using a more recent and more secure TLS protocol and will be unaffected by this change.

For older browser versions which do not support higher versions than TLS1.0, industry best practice recommends that you upgrade your browsers to latest supported versions available from your vendor. Our analytics data shows there are only a small number of connections from old vendor unsupported web browsers.

To preview this change

Please check the preview version as early as possible to ensure that your tenancy still behaves as expected in terms of both functionality, including extensions, and styling.

To preview this release, please precede your tenancy URL with ‘demo.’, like this:{your tenancy name}. If you have your own host name, you’ll need to use instead.

Release to the live service

This change will be released to the live service on Monday 10th September, 2018.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Prism blog, on the Prism forum and Prism Ideas  or contact support.

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