Soprano Blog

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Soprano release 26th July 2019

We’re pleased to announce that the version of Soprano that was in preview recently has been released to the live service this morning.

This release includes:

  • Circulation
    • Fix to create borrower

Details of the inclusions are given in this release notice

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano Release Preview 25th July 2019

We’re pleased to announce that the next release of Soprano is available for preview.

This release contains the following:

  • Circulation
    • Fix to create borrower

Circulation

Fix to create borrower

Re-using a borrower record details in create borrower. When the “Reuse borrower details” button is clicked, details are now copied over from the first record to the new one.

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.capita-libraries.co.uk/{your tenancy name}. Please remember that it accesses your live data.

Release to the live service

This version of Soprano will be released to the live service on Friday 26th July 2019.

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano release 9th July 2019

We’re pleased to announce that the version of Soprano that was in preview recently has been released to the live service this morning.

This release includes:

  • Cataloguing
    • Serial holdings statements can now be created, edited and deleted (requires LDS version 2.8.35)
    • Editing single character fields in the MARC editor
  • Circulation
    • Changes to the date of birth field in borrower records
    • Finding a borrower using the registration id number when placing a reservation
  • Purchasing
    • Purchasing fix

Details of the inclusions are given in this release notice

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

Soprano Release Preview 2nd July 2019

We’re pleased to announce that the next release of Soprano is available for preview.

This release includes:

  • Cataloguing
    • Serial holdings statements can now be created, edited and deleted (requires LDS version 2.8.35)
    • Editing single character fields in the MARC editor
  • Circulation
    • Changes to the date of birth field in borrower records
    • Finding a borrower using the registration id number when placing a reservation
  • Purchasing
    • Purchasing fix

Cataloguing

Serial holdings statements can now be created, edited and deleted

When viewing a serial record the default tab that displays is now labelled Issues as it contains information about serial issues. In addition the holdings summary information for the selected site has been moved down to the Issues tab.

For the serials features described here you will need LDS version 2.8.35. To upgrade your LDS, please raise a support case.

From the new Holdings Summary tab, all the existing holdings statements can be viewed. Holdings can now be added, edited and deleted. When adding a holding statement the SITE column defaults to the login location. A site needs to be selected in order to save a holding. The pencil icon can be used to edit the holding and the bin to delete one.  When the bin is selected, the system prompts the user to confirm they want to delete the holding statement.

Editing single character fields in the MARC editor

When you now click in a single character field in the MARC editor, if there is an existing character, including a blank, it is deleted so that it is easier to enter a replacement character. Previously because of a blank character potentially being it present, it was hard to enter a new character. Note: this change only applies to fields that are one character long.

Circulation

Changes to the date of birth field in borrower records

The date of birth field no longer defaults to today’s date when creating a borrower record, or switching on the date of birth field in an existing borrower. It defaults to blank.

Finding a borrower when placing a reservation

When placing a reservation, borrower records can now be looked up using the registration id number as well as their barcode.

Purchasing

Purchasing fix

Editing a supplier address. A supplier address can now be edited without the GLN (SAN) disappearing.

Release Procedure

To preview this release

You can preview this release by inserting ‘-demo’ into your tenancy URL after the word ‘soprano’: soprano-demo.capita-libraries.co.uk/{your tenancy name}. Please remember that it accesses your live data.

 

Release to the live service

This version of Soprano will be released to the live service on Tuesday 9th July 2019.

 

Comments and contact

If you have any comments, questions or suggestions please get in touch. You can comment here on the Soprano blog or contact our support team directly.  To suggest and discuss additional features please visit the Soprano Ideas Forum.

The switch from My Support to Capita My Account portal

Hello

The following email previously sent out in November, explained that  we are introducing a new Capita My Account Portal, replacing the My Support portal. This is going to go live tomorrow.

Please be aware that if you have not logged into My Support within the past year then you will need to register for an account in the new system which can take up to 5 working days to be approved.

———————————————

Hello,

As a current user of the My Support portal, we are emailing you to let you know that we’ll soon be upgrading your customer portal to the Capita My Account portal. This will offer all of the functionality you enjoy currently plus a whole lot more.

Do I need to do anything?
All you need to do is look out for an email from us when the new portal is ready for you to log in. You will be able to use your same username as you do now for My Support, but you will have to click a button on the login page to generate a new temporary password. Once you’re logged in you can reset it to something more memorable.

What about my existing support cases?
All your active support cases and the past two years’ worth of historical cases will be migrated over and accessible within My Account. You’ll be able to create any new support cases online within My Account as soon as it goes live.

Can other people in my organisation register for an account?
Following go live, we will be emailing all customers about the benefits of registering for My Account so they will get an opportunity later to set up an account.

Further information
To see a sneak preview of what you can expect within My Account, please see our handy My Account overview. Once we’re live you’ll have easy access to further details on how you can utilise each area of the site.

Kind Regards

Capita Education Software Solutions